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$200 deposit required on all initial orders
Minimum opening order: $500
Minimum re-order: $250
All prices are shown and charged in CANADIAN DOLLARS (CAD). Full payment for orders by credit card is required prior to shipping.
Orders ship approximately 2-6 weeks from order date. We strive to get orders out as quickly as possible but please remember all products are handmade in our studio. Canadian shipments will be sent via Canada Post with tracking. US orders will be sent via USPS. Please contact us to discuss shipping to other countries. Duty and taxes are the sole responsibility of the buyer. Flat rate shipping within Canada and the US is $15. International shipping will be added to each invoice. Cartage paid within Canada on orders over $1000 Cartage paid to USA on orders over $2000. Rush orders may be available by special request but will incur a rush order fee to be determined by Laughing Sparrow.
RETURNS & EXCHANGES:
Please contact us via email within 5 business days of receiving your order to request a return/exchange authorization. Returned items must be in their original condition (new, undamaged, unworn, unmarked). We reserve the right to refuse items returned without authorization or in unacceptable condition.
Returns are subject to a 15% restocking fee. The buyer will receive a merchandise credit (minus the restocking fee) to apply to future orders. No refund will be issued. All shipping costs associated with returns/exchanges are the sole responsibility of the buyer. Please pack jewellery appropriately for shipping. Shipping paperwork must be filled out such that no additional duties or taxes will be incurred upon receipt of package. Any such fees will be subtracted from the merchandise credit. Laughing Sparrow is not responsible for damages or loss incurred during return shipping.
If there are any errors in your order (it happens...we are all human) please contact us within 5 business days of receiving your order.
Laughing Sparrow can not guarantee exclusivity for any one area, town or city.
All Laughing Sparrow jewellery is handmade which can result in slight differences or variations of each piece. The buyer accepts this when placing their order.
*INFORMATION & PRICES SUBJECT TO CHANGE WITHOUT NOTICE*